Credit Card Charges: The merchant services for our website are provided by the company Join2day.com Inc. The charges will appear on your credit card statement under this name. Please keep this in mind when ordering.
Free Shipping: All our items are shipped absolutely FREE within the contiguous United States (lower 48). Items costing under $120 ship via UPS Ground. More expensive items are sent via UPS 2nd Day Air. In-stock items usually ship within 24 hours, but may take up to 1-2 business days.
We try to keep our website as up-to-date as possible regarding item availability, but sometimes (such as when we get several orders for the same item in one day) we may run out. In this case, we will let you know of the situation within 24 hours and offer you a choice of waiting until the item is back in stock (usually a week or two), an exchange for a different item, or a full refund.
Return and Refund Policy: All items you order from us may be returned, undamaged, within 30 days after they are received, for your choice of a full refund, exchange or store credit. Damaged merchandise will not be accepted, unless it is a case of faulty workmanship.
All items you are returning should have a valid Return Authorization Number (RAN). Contact us to receive an RAN before shipping the items. We reserve the right to reject returns that do not have a valid RAN.
Buyer pays return shipping.